Viva Handbook

The Viva Handbook is a guideline for your Viva Program. It covers the basic rules and guidelines regarding
your Viva materials, vivapaks, database and neighborhood mailers.

Welcome to Viva Handbook.indd

Viva Concepts

Case Acceptance is the single largest factor in obtaining patient approval. The Case Acceptance System, or Treatment Acceptance, is designed with use of images to educate patients....and treatment acceptance is always proportionate to patient education (understanding for the service they need).