THE VIVA SYSTEM
The Science of Communicating to Patients
The Viva New Patient Referral Pak
The VivaPak is a "slider gift-pack" that opens upon pulling the tab!
It contains a clear-plastic Starbucks-like card that has an introductory new patient offer of your choice.
That VivaPak & gift card are handed to patients leaving the office to give to family members or friends!
The Viva Retention
& Loyalty Mailer
The Viva Mailer is gorgeously designed with a beautiful insert that contains a personal message from the office.
This is a patient retention, reactivation & loyalty campaign where mailers are sent for birthdays,
holiday season or "We Miss You" reactivation mailers chosen by the office.
The Viva Neighborhood & Office Brochure
The Neighborhood Mailing Campaign
The Viva Custom Brochure: The brochure features
images and photos of your office, doctor and team, a full list of your services
and your mission statement! The Neighborhood brochure is mailed to neighborhood homes
in the surrounding area to brand your practice, your name and location!
Custom Designed Brochure
Neighborhood Brochure Mailer
Branding Your Office to be the Community Dental Office
The Viva System TRACKS RESULTS!
Every Viva Referral Card is encoded to your office. When a patient redeems the card, it is swiped on
a card reader supplied as part of every program, capturing the name of the referral and the new patient!
How Does the Viva System Work?
This Viva System is made up of 3 simple components:
The VivaPak: This is an Internal Patient Referral campaign that uses a beautiful gift card, containing an introductory offer! Existing patients are handed the gift box & card to give to family members and friends!
Viva Database Mailers
The Viva Mailers: This part of the campaign sends mailers to your database for patient reactivation, retention & patient loyalty.
The Neighborhood Mailers: This part of the campaign sends brochure mailers to surrounding neighborhood homes to brand your office, your name and location!